Is there a way to set up a text message for after the patients appointment? Like send them a text saying how did we do give a review kind of a thing?
Is there a way to set up a text message for after the patients appointment? Like send them a text saying how did we do give a review kind of a thing?
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16 Responses
We have an email we set up. I don’t think you can do text
Destiny Ann T. set up the email template with what you want it to say and we got our website guy to get us the link to google review. After there appt I hit email click the google review and send it
No. I want this and automation for np paperwork.
Krysten W. Flex allows you to do this. It is excellent.
Krysten W. I get it, however I gladly pay the monthly fee to never to have to manually (and remember to) send New Patient forms, consent forms, after appointment feedback forms, multiple appointment reminders, treatment plan consent and financial documents (that are digitally signed.) If you need to get some things off your plate, this is great.
Jim C. I do the same with open dentals e-services for cheaper.
Krysten W. I’m confused. I thought your post read “I want this and automation for np paperwork”.
Jim C. yes. Automation. I can do it with open dental just not automatically.
We use Flex, it syncs with OD
We used Podium to solicit Google Reviews, went from zero reviews to ~120 5-star reviews in one year.
This is a feature that we have been considering for quite some time. Can you please go and vote for feature request 6881.
You can set up automatic review requests through Modento as well. You can even choose which sites you want to redirect patients to.
We use Social Review Wizard
We use Modento for all our paperwork, text confirmations, treatment plans and when they’re done with treatment we send a text for a review… works about 99% of the time
We use Flex for that
There’s no automation but you can do it manually. This is what we do.